Daily Archives: 4/27/2007

And now for an example of good customer support

The tech industry moves fast -- so fast, that in many cases, companies assume that a two or three-year-old product is obsolete and no longer requires online documentation or replacement documentation to be available. So, I was a bit apprehensive this morning when I went to search for a manual for my six or seven-year-old [...]
Posted in Writing | Leave a comment
  • Categories

  • Archives