So, I stumbled on this column by a Stan Beer, wherein the reviewer attempts to try out Linux, but successively burns a bunch of coasters that won’t boot. Here’s a hint, Mr. Beer — if you burn eight CDs of various images and they don’t boot — that’s probably not a Linux issue, but an issue with the way you’re burning CDs.
Today, Beer discovers that the Windows CD burner doesn’t handle ISO images. Does he place the blame on Microsoft, or himself, for not knowing this? No, he entreats Linux distros to make up for his lack of knowledge:
Meanwhile, Ubuntu and all other Linux distros who haven’t done so, please, for the benefit of Windows users who want to give you a try, document fundamental issues such as this on your site.
Mr. Beer, if you’re going to play software reviewer, you should at least have a fundamental understanding of whether or not your CD burning program can, in fact, burn ISO images. This is after Beer claims to be an expert at, well, something:
I don’t exactly know what my real worth is on the open market, but at my rapidly advancing age, I reckon $50-100 an hour is a very conservative estimate. I personally think my time with family, friends and clients is worth a lot more than that but let’s not split hairs.
While I’m reluctant to judge Beer’s worth to his family and friends, I wouldn’t spend $5 to $10 an hour on his services as a writer or IT expert, much less $50 to $100. A competent journalist would have done a bit of Googling to find out whether or not he was doing something wrong, rather than simply blasting Linux because he can’t figure out how to create a viable install CD. A competent IT expert should have known whether or not Windows could burn an ISO image, for goodness sakes. A quick note to the Ubuntu users list would, no doubt, have yielded some assistance. Instead, Beer chose to use this as an opportunity to take a misguided swipe at Linux (and the community).
Apparently, it’s not enough to produce a usable operating system for free — but the Linux community needs to provide educational services as well. And, yes, a lot of Linux users are happy to help educate new users, but it greatly annoys me to see new users who are unwilling to take even the slightest personal responsibility for learning anything and then blame others for not teaching them. This is the equivalent of giving someone a car, and then they complain because it’s a stick and they don’t know how to drive it.
Desktop Linux isn’t perfect, but it does annoy me to keep seeing this type of “review” where the reviewer flogs Linux in general for the failings of one single distro or (even more common) their own failings.
I admit, I’ve flubbed on reviews as well — but nowhere near this spectacularly, and I’m willing to fess up when I screw up rather than blaming the vendor/project for failing to spell out the obvious. (I realize that “obvious” is in the eye of the beholder, but there’s obvious, and then there’s obvious.)